Carly Fiorina - The Change Leader

            
 
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Case Details:

Case Code : LDEN026
Case Length : 17 Pages
Period : 1999-2003
Pub Date : 2003
Teaching Note :Not Available
Organization : HP
Industry : IT & Computers
Countries : USA

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Excerpts

Background Note

Born in 1954, Fiorina was brought up in Austin, Texas (USA). Her father was a lawyer who also taught law at Stanford and other universities while her mother was a painter. Fiorina attended school in different parts of the world including Ghana, England, North Carolina and California...

The Stint at HP

During the late 1990s, HP faced major challenges in an increasingly competitive market. In fiscal 1998, while HP's revenues grew by just 3%, competitor Dell's rose by 38%. The company failed to capitalize on the PC and Internet boom and missed its target earnings forecasts in eight continuous quarters...

Leadership and Entrepreneurship Case Studies | Case Study in Management, Operations, Strategies, Leadership and Entrepreneurship, Case Studies

Revamping the Culture

Soon after taking the charge at HP, Fiorina decided to change HP's consensus-driven culture to a performance-oriented culture. The challenge for her was to retain the competitive edge in engineering and innovation while making the employees more adaptable and responsive...

Changing the Organizational Structure

Before Fiorina came in, HP was a flat, decentralized organization where the individual departments were given a great deal of autonomy. Decisions were made either by consensus or never made. When Fiorina took charge, she developed a plan to transform HP from a 'strictly hardware company' to a 'Web services powerhouse.' As a part of the strategy, Fiorina dismantled the decentralized organization structure. In early 2000, HP had 83 independent product divisions, each focused on a product such as scanners or security software...

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